Streamline IT service management with automation

The Ivanti ITSM integration improves IT service management within the CrowdStrike Falcon® platform by automating ticketing, incident response, and change management workflows. This integration enhances service delivery, operational efficiency, and visibility across IT operations. By streamlining coordination and processes, IT teams can resolve incidents faster, reduce downtime, and ensure compliance. Leverage Falcon® Fusion SOAR workflows to automate IT service management tasks and optimize your organization's IT operations.

1. 01

   Automated Ticketing and Incident Management

   Streamline ticket creation, updates, and resolution for faster incident response.

2. 02

   Change Management Simplified

   Automate approval processes and change workflows to minimize errors and downtime.

3. 03

   Enhanced Visibility and Coordination

   Improve service delivery with centralized management and cross-team collaboration.

4. 04

   Integrated IT Operations

   Enhance ITSM processes by integrating Ivanti ITSM actions with Falcon® Fusion SOAR workflows for seamless automation.